Returns & Exchanges

At Studio DOS, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 14-day return window for all unworn and tagged items. Our dedicated team ensures that your exchange or refund process is as refined as our collections.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

3

Ship the Item

Affix the prepaid shipping label provided in your portal and drop off the parcel at any authorized carrier location.

4

Quality Inspection & Refund

Once our studio receives and inspects your return, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing